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About Us

The Human Factors Division (SEH) supports the Department of the Air Force safety mission to safeguard Airmen/Guardians, protect resources and preserve combat capability by addressing the number one cause of Air and Space Forces mishaps: human error. The division includes experts from medicine, physiology, psychology, aircraft operations, and aircraft maintenance. These experts help investigators examine how human behavior contributes to mishap risks and causes. They further analyze mishap data and provide policy recommendations to commanders. The division administers the Air Force Combined Mishap Reduction System (AFCMRS) survey and can provide commanders an On-site Safety Assessment (OSA). The division trains DAF safety professionals in human factors principles and in the DOD Human Factors Analysis and Classification System. The Human Factor Division is home to the AF Safety Fellowship training programs for physiologists and psychologists providing medical doctors

Air Force Combined Mishap Reduction System banner with an image of an Airman typing on a laptop

The Air Force Combined Mishap Reduction System (AFCMRS) is a safety culture survey tool that allows commanders to assess the safety of their units by anonymously surveying member’s attitudes and perceptions. AFCMRS is a web-based survey that can be conducted at the squadron, group, wing, NAF, and MAJCOM levels. Survey items focus on organizational processes, organizational climate, resources, and supervision. Respondents provide Likert scores or direct comments to survey questions. Results of the surveys allow commanders to compare their unit to other anonymous units and analyze their own data.

Squadron commanders have said, “The survey enabled me to appoint personnel who were informal leaders into critical roles to help fill identified gaps. Numerous candid conversations with staff occurred that focused on transparency of operations and commander intent.”

Another said, “I was blown away by the survey results and the user interface for analyzing those results. The out brief was quite informative and helped my leadership team focus our efforts.”

Please reach out to the AFCMRS branch of the Human Factors Division if you think AFCMRS can help your unit’s safety culture.

How can my unit conduct a survey?


Organizational Safety Assessment banner with an image of an two Airmen talking

An Organizational Safety Assessment (OSA) is a comprehensive, face to face assessment of a unit’s safety climate. A team of subject matter experts deliver an in-depth evaluation for a unit (Major Command, Wing or Group) by conducting focus groups, interviews and surveys. An OSA team spends approximately 10-14 days within an organization using industry standard assessment methods to evaluate safety in operations, maintenance, and support domains, as well as on commander specific focus areas. The event culminates in an out brief to the requesting commander that outlines safety risks and provides actionable recommendations for identified areas of concern. Please reach out to the OSA branch of the Human Factors Division if you think an OSA can help your unit’s safety culture. 

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Contact Information
Division Email

Chief, Human Factors Division
DSN: 246-6245
Comm : (505) 846-6245

Deputy Chief, Aviation Safety Division
DSN: 246-0781
Comm: (505) 846-0781

DSN: 246-0996
Comm: (505) 846-0996

OSA Branch
DSN: 263-3613
Comm: (505) 853-3613

Investigations Branch
DSN: 246-0986
Comm: (505) 846-0986

Aerospace Physiology
DSN: 246-0986
Comm: (505) 846-0986

Aviation Psychology
DSN: 263-3513
Comm: (505) 853-3513


Click here to access Human Factors Analysis and Classifications System information

Human factors describe how our interaction with tools, tasks, working environments, and other people influence human performance. Human factors are the leading cause of DoD mishaps. The DoD HFACS model presents a systematic, multidimensional approach to error analysis and mishap prevention.